We’re sorry to see you go! But if you've decided to leave, you can port your number to another provider for free. Just send us a transfer request in your personal account. In your personal account, click on your number at the top of the screen — there you will find all the options related to transferring your number.
Also, make sure to inform your new operator that you'd like to port over your number from NAKED.
Your number will be reserved for you for 90 days after ending your contract. During this period, you can send a transfer request at any time and specify the desired date. Since transfers take up to 8 days, don’t wait until the last minute! Keep in mind: if more than 90 days pass after ending your contract, porting the number won’t be possible anymore.